Feel free to contact us via our company email:
Contact for technical support on skype:
Skype name : ecuserwis
Guidelines for Submitting Queries via Skype Support:
To ensure that we can provide you with the most accurate and prompt response, please follow these guidelines when submitting your queries:
Language of communication and working hours:
- Please write your inquiries in English.
- Contact hours are Monday to Friday from 10:00 to 20:00 CET. We do not operate on Saturdays, Sundays, or public holidays in Poland.
To ensure a prompt and effective response from our support team, please adhere to the following guidelines when submitting your inquiry:
Client Location (if the case concerns the purchase of goods, or services):
- Please provide your location in your inquiry. This information is essential for efficiently addressing issues related to transfers, taxes, customs, and calculating shipping costs.
Technical Details :
- Provide a detailed description of the issue you are encountering.
- Include specific information about the electronic modules you are working on.
- List the vehicle data from which these modules originate.
Required Attachments :
- Attach all relevant files for analysis with your initial inquiry. Inquiries without necessary attachments will not be addressed.
- Messages lacking specific query details may be overlooked. Please include relevant information to ensure a response. Thank you.
By following these guidelines, you help us provide you with the best possible support in a timely manner. Thank you for your cooperation.